Music Room Connect Support Page

/Music Room Connect Support Page
Music Room Connect Support Page2019-09-27T12:39:15+11:00

Follow the instructions for accessing Music Room Connect resources on your device

  1. Install the Music Room Connect app store. Click here to go to the Apple App Store
  2. Launch the Music Room Connect app from your iPad
  3. Log on using your MRC account details
  4. Tap your title to download and read it.

NOTE: When downloading your resource, do not let your iPad go to sleep or you may need to restart the download. Click here for more information on how to adjust your screen lock time.

  1. Install the Music Room Connect app from the Android Play Store. Click here to go to the Android Play Store.
  2. Launch the Music Room Connect app from your tablet.
  3. Log on using your MRC account details
  4. Tap your title to download and read it.

NOTE: When downloading your resource, do not let your tablet go to sleep or you may need to restart the download. Click here for more information on how to adjust your screen lock time.

  1. Click here to Download the reader
  2. Open the .exe and install (you may need to allow Music Room Connect to install in your security settings).
  3. Launch the reader from your applications folder.
  4. Enter your MRC account details
  5. Click OK
  6. If the resource is highlighted in red, right-click and select Download
  7. Once the resource is green, you can double-click to open and read.
  1. Click here to Download the reader
  2. Open the .dmg and drag the Music Room Connect icon into your applications folder
  3. Launch the reader from your applications folder.
    You may first wish to drag MR-Connect into the Dock for easy access
  4. If you get a security warning, click OK then two-finger-tap or control-tap or right-click on “Music Room Connect”
    and choose open. Then choose open again.
  5. Enter your MRC account details.
    PLEASE NOTE: This is you Music Room Connect login, NOT your bushfirepress.com.au login.
  6. Click or tap OK
  7. If the resource is highlighted in red, two-finger-tap or control-tap or right-click on the resource and select Download
    Please note: The download may take several minutes and may seem “stuck” at times. This is normal.
    Download time will be dependant on the speed of your internet connection.
  8. Once the resource is green, you can click or tap on the resource to open and read.

Frequently Asked Questions

I’ve just purchased my first Music Room Connect product, and I can’t login to redeem it.2019-07-28T20:51:16+11:00

Your login details for our main business website www.bushfirepress.com.au are not linked to the Music Room Connect Reader Login site.

The first time you purchase a Music Room Connect resource, you will need to create an account and sign up to connect.bushfirepress.com.au.

Once you have created an account, you can enter your code to redeem your resource.

I’ve just purchased another Music Room Connect product, but can’t remember my login details to redeem it.2019-07-28T20:40:03+11:00

Remember, your login details for our main business website www.bushfirepress.com.au are not linked to the Music Room Connect Reader Login site.

The first time you purchased a Music Room Connect resource, you created an account. If you’ve just forgotten the password, no problem! Simply click ‘Forgot Password’ from the Music Room Connect Reader login page.

How many times can I download my purchase?2019-07-28T20:40:34+11:00

When you purchase a resource on Music Room connect, you are entitled to 5 downloads per device type.

I can’t get the book to display in portrait mode on my Windows tablet2019-07-28T20:49:10+11:00

The MRC Windows App doesn’t understand tablets very well yet – it’ll only display a double-page spread.

Help, I’ve exceeded my download limit!2019-07-28T20:41:02+11:00

We understand that occasionally things can go wrong during the downloading process, like the network dropping out. If you’ve had problems downloading a resource and have exceeded your download limit in doing so,  just email us and we’ll get it sorted.

Followed the instructions on this page and still having problems? Get in touch:

Email tech support
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